Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last Updated: November 25, 2025

At 3igo eSIM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services.

1Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and payment information when you purchase our eSIM services. We also automatically collect certain information about your device, including your IP address, device type, operating system, and usage data when you interact with our services.

Additionally, we may collect location data to provide you with relevant eSIM plans for your destination and to improve our services.

2How We Use Your Information

We use the information we collect to provide, maintain, and improve our eSIM services, process your transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and events.

We also use your information to monitor and analyze trends, usage, and activities in connection with our services, detect, prevent, and address technical issues and fraudulent activities, and personalize and improve our services.

3Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.

We may also disclose your information if required by law, in response to legal processes, to protect our rights and property, or in connection with a business transaction such as a merger or acquisition.

4Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption to protect sensitive data during transmission.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

5Your Rights and Choices

You have the right to access, update, or delete your personal information at any time. You can manage your account settings, opt-out of marketing communications, and request a copy of your data.

If you wish to exercise these rights or have any questions about your data, please contact us using the information provided below.

6Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience. You can control cookies through your browser settings and other tools.

We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) to provide you with a better experience.

7International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

8Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the 'Last Updated' date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Acceptance of This Policy: By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.